Situation: A client was selected by the ATO for an income tax audit and asked our firm to manage the process on their behalf.
What we did: We acted as the client's representative for the duration of the audit, working with their records to assemble and present the information the ATO requested in a clear, well-organised format, and handling the correspondence with the auditor.
Outcome: The audit was completed efficiently and resolved in the client's favour. The auditor commented that it was the best-presented audit response they had received, which made their job much easier. This undoubtedly contributed to the prompt and favourable outcome. This case highlights the significant value of maintaining accurate and comprehensive records.